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Questions about hotels, flights, or an existing booking — send a clear message and we will follow up using the details you provide.

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Tell us what you need. Choosing a category helps our team route your note — it does not open a ticket automatically.

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Help while you wait

Where do I see a booking I already made?

Open My trips after you sign in. Include the booking reference in this form if you already have one.

Which currency is shown?

Visitors in Jordan see prices in JOD; other countries default to USD. You can change currency in the header. Payment may settle in the gateway’s configured currency.

Can I change or cancel?

Fare and rate rules shown before payment decide that. Read changes and cancellations in the help centre.